Rick Smith: The Management Brilliance that Rewrote the Vision of Securus Technologies

Rick Smith is considered to be a true management champion, innovative strategist, and an inspirational leader. As the Chief Executive of Securus Technologies, he helped the firm to revisit its vision based on technology and value addition. This helped the prison technology firm to become the industry leader in a short span of time. Rick understood the importance of introducing latest technologies that can help the authorities in investigation and correction services. During his period, the firm has expanded its network across the United States and started even offering services to Canadian and Mexican prisons as well.The firm, headquartered in Dallas, is founded in the year 1986. Rick became the Chief Executive Officer of the company in the year 2008 by replacing its founder and the current Chairman, Richard Falcone.

Under his leadership, Securus offers public safety solutions, family and friends services, monitoring solutions, corrections solutions, and investigative solutions. As the most prominent and the most-depended service by the public, family and friends services offer phone services, jail voicemail, video services, Email services, money transfer, and more. Interestingly, the firm provides the services at the most competitive rates in the market using the state-of-the-art communication technology. Securus has made the contract with more than 2,600 correctional facilities in the country, and it invests in technology significantly considering its focus on innovation.It is announced in 2016 that the firm has spent over $600 million in patents, technologies, and acquisitions from 2013. All this was part of Rick’s vision to focus on cutting-technology that can transform the industry. A number of examples show that his strategy has paid excellent results to Securus.

It has opened a Prison Technology Center in Carrollton, Dallas, in the year 2015. The 10,500 square-foot facility, built with an investment of $1.5 million, offers the latest criminal and civil justice technology solutions by providing more than 1,100 products. Interestingly, in August 2017, it crossed the feat of 1,250 prison customers, and it is considered to be a significant landmark for the Center which is opened just two years back.Rick carries decades of experience, especially in the telecom sector. Before joining Securus, he was the President and CEO of Eschelon Telecom. He joined the telecom major in the year 1998 and served various roles including Chief Financial Officer and Chief Operating Officer. Before that, Smith was the VP of Frontier Corp., with responsibilities of financial management. Smith joined Frontier Corp. in 1972 after completing his education and held various responsibilities including Chief Information Officer, Controller, President of Frontier Information Technologies, Network Plant Operations Director, Vice President of Midwest Telephone Operations, and Director of Business Development. He earned his post graduation in Business Administration from the Simon School – the University of Rochester.